🔒 Privacy Policy

BlackhawkBraids LLC
Effective Date: June 22, 2025

At BlackhawkBraids LLC, we value your privacy and are committed to protecting the personal information you share with us. This policy outlines what we collect, how we use it, and how we keep it secure. By using our website or purchasing from our store, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following:

Personal Information: Full name, email address, shipping and billing address, and phone number.
Payment Information: Your credit card or payment details are processed securely by trusted third-party payment processors (e.g., PayPal, Stripe). We do not store payment details on our servers.
Order Information: Products you purchase, order history, and communications related to your purchase.
Technical Information: IP address, browser type, device data, and analytics through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process, fulfill, and deliver your orders
Communicate with you about orders, shipping updates, or customer service needs
Send optional marketing communications (only with your consent)
Improve our website, services, and customer experience
Comply with legal obligations and prevent fraudulent activity

3. Sharing of Information

Your information is shared only when necessary to complete your order or operate our business:

Payment Gateways (e.g., PayPal, Stripe)
Shipping Partners (e.g., USPS, UPS)
Analytics Tools (e.g., Google Analytics)

We do not sell, trade, or rent your personal information to any third parties.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Operate our website efficiently
Analyze visitor behavior and traffic patterns
Provide you with a personalized shopping experience

You may disable cookies in your browser settings, though some features of the site may be limited.

5. Your Privacy Rights

As a customer, you have the right to:

Request access to the personal data we hold about you
Request corrections or updates to your information
Request that we delete your data from our records
Opt out of marketing emails at any time (unsubscribe link included in each email)

To submit a request, please email us at Privacy inquiries

6. Data Retention

We retain your order and customer information for record-keeping purposes, legal compliance, and business operations unless you request otherwise. We do not retain your payment details.

7. Data Security

We use industry-standard security measures to protect your information, including secure socket layer (SSL) encryption, firewall protection, and secure payment processing through third-party providers.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

9. Contact Information

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us:

BlackhawkBraids LLC
Email: Privacy inquiries
Website: www.blackhawkbraids.com